FAQ

  • Pricing

    Exact pricing is specific to your event and based per-letter. To get a quote please fill out the inquiry form below with your event details and we will get you a quote as soon as possible!

    Request Quote

  • What all do you rent?

    We do one thing and we do it the best! We only rent marquee letters and numbers and we do so to focus on the most creative, innovative and quality experience for our customers.

    We work with tons of local companies who offer a variety of services and products to make your party amazing and we would be glad to pass on their information!

  • How does it work?

    You spell it, we light it up! Your itemized quote will include us delivering and setting up the letters in an agreed upon timeframe and breaking down the letters at the conclusion of the event. We need you to show us where you would like them, access to an electrical source and we will take care of the rest!

  • Do they need to be plugged in?

    Yes. We will need access to an electrical source at your event space, within 25 feet of where you would like the letters placed.

  • Cancellation Policy

    To book your event we require a 50% non-refundable deposit. In the event that you need to cancel we will refund anything paid above and beyond the deposit and that will be availble to be used as a credit towards another event withinin

  • Can the letters be outside?

    Yes! Our letters are the highest quality aluminum and are fine to be outside. However, in the event of strong wind or heavy rain you will need an indoor backup plan or space where the letters are blocked from the elements. Rain/snow will not hurt the letters but we cannot promise they will stay lit if left in heavy rain for an extended period of time.

  • Balloons/additions to the letters

    We only do marquee letters and focus on providing the best service possible. For any balloon or other prop additions to your event we are happy to recommend amazing vendors that we trust and work with often!

  • How far in advance should I book?

    It’s never too early to book your event! As far out as possible is always the best bet to make sure we have what you want available. Weekends in peak months (May, June, September, October) often are booked up a year in advance. We do our very best to accommodate as many events as possible and can do last minute bookings if we are available.

  • Do you travel for events?

    We service Lexington and the surrounding areas, your quote will include our delivery for your specific venue. We are generally unable to travel more than an hour outside of Lexington due to the volume of events we have daily.

  • Can I pickup the letters?

    We do have a pickup option for 4 or less letters or numbers. Pickup location is in Versailles. Ask us if our pickup option is right for your event!